Welcome to LEEVAH. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.
1. Acceptance of Terms
By visiting our website, creating an account, or placing an order, you agree to comply with these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Exchange Policy.
If you do not agree with these terms, please do not use our website.
2. Eligibility
You must be at least 18 years of age or have the consent of a parent or legal guardian to use our website and make purchases.
3. Products & Pricing
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We strive to display our products, descriptions, and images as accurately as possible.
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Actual product colors may vary slightly due to differences in screen settings and lighting.
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All prices are listed in Indian Rupees (INR) unless otherwise stated.
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Prices and product availability are subject to change without prior notice.
4. Orders
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All orders are subject to acceptance and availability.
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We reserve the right to refuse, cancel, or limit any order at our sole discretion.
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You are responsible for providing accurate billing, shipping, and contact information.
5. Payment
We accept secure online payments through the payment methods available at checkout.
Orders will be processed only after successful payment confirmation. Cash on Delivery (COD), if available, is subject to serviceability and may not be offered for all locations.
6. Shipping & Delivery
Orders are generally dispatched on the same day or the next business day. Estimated delivery time is 4–7 business days, depending on your location.
Delivery timelines are estimates and may be affected by courier delays, weather conditions, public holidays, or other unforeseen circumstances.
7. Returns & Exchanges
Returns and exchanges are governed by our Return & Exchange Policy.
A valid, uninterrupted unboxing video is mandatory for claims related to damaged, defective, incorrect, or missing products.
8. Product Care
To maintain the beauty and longevity of your jewelry:
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Keep jewelry away from water, perfume, lotion, and harsh chemicals.
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Remove jewelry before swimming, bathing, exercising, or sleeping.
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Store jewelry in a dry place when not in use.
Damage caused by improper handling or misuse is not covered under our policies.
9. Intellectual Property
All content on this website, including text, images, logos, graphics, product designs, videos, and website content, is the property of LEEVAH and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without our prior written permission.
10. Limitation of Liability
To the maximum extent permitted by law, LEEVAH shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the product purchased.
11. User Conduct
You agree not to:
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Use the website for any unlawful or fraudulent purpose.
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Attempt to interfere with the website's security or functionality.
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Upload harmful software, viruses, or malicious code.
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Misuse or abuse our services.
12. Privacy
Your personal information is collected and handled in accordance with our Privacy Policy.
13. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will become effective immediately upon being posted on this website.
Continued use of the website after updates constitutes acceptance of the revised terms.
14. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.
15. Contact Us
If you have any questions regarding these Terms of Service, please contact us through our Contact Us page. Our support team will be happy to assist you.