At LEEVAH, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Shipping & Billing Address
- Payment Information (processed securely through our payment partners)
Order Information
- Products purchased
- Order history
- Transaction details
Technical Information
- IP address
- Browser type
- Device information
- Cookies and similar technologies
- Website usage and browsing behavior
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our website and shopping experience.
- Prevent fraud and unauthorized transactions.
- Comply with legal and regulatory obligations.
- Send promotional offers, discounts, and marketing communications (you may opt out at any time).
3. Payment Security
We do not store your complete debit card, credit card, or banking information.
All online payments are processed securely through trusted third-party payment gateways that use industry-standard security measures.
4. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences.
- Improve website performance.
- Analyze visitor behavior.
- Personalize your shopping experience.
You can manage or disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third parties when necessary, including:
- Courier and logistics partners for order delivery.
- Payment gateway providers for secure payment processing.
- Technology and website service providers.
- Government or legal authorities where required by law.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.
While we strive to protect your data, no method of online transmission or electronic storage is completely secure.
7. Your Rights
You may request to:
- Access your personal information.
- Correct inaccurate information.
- Update your account details.
- Request deletion of your personal information, subject to applicable legal obligations.
8. Marketing Communications
With your consent, we may send promotional emails, SMS messages, or WhatsApp updates regarding new collections, offers, and exclusive deals.
You may unsubscribe or opt out of marketing communications at any time using the unsubscribe link or by contacting our customer support.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their respective privacy policies.
10. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised "Last Updated" date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through our Contact Us page. We will respond as soon as reasonably possible.